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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Melform products

The group "New Technologies" offers for review the products of the plant Melform: tHERMAX, ACTIVE, DIAMOND, CARGO lines, trays, dry ice equipment, refrigerated containers, spare parts
  • Insulated containers Melform
    Insulated containers
    Thermax Line AF6 and others.
  • Modular systems for containers Melform
    Modular systems for containers
    AF12 Active Line, etc.
  • Polycarbonate gastro containers Melform
    Polycarbonate gastro containers
    Diamond Line GN 1/3 Pans, etc.
  • Insulated containers and trays Melform
    Insulated containers and trays
    Monotherm Line PT20/30, etc.
  • Food trays Melform
    Food trays
    Service Line Arta, etc.
  • Containers for perishable products Melform
    Containers for perishable products
    Cargo Line 140, 150, etc.
  • Dry ice containers Melform
    Dry ice containers
    DrIcy 360, DrIcy 540, etc.
  • Refrigerated containers Melform
    Refrigerated containers
    Koala 32 AF and others.
  • Spare parts Melform
    Spare parts
    RRI012, RRI006, etc.

NEW TECHNOLOGIES GROUP

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